m71tw Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how m71tw ("the Platform", "we", "us", "our"), the operator of the online casino and sports betting platform accessible at https://m71tw.io, collects, processes, stores, and protects the personal data of individuals ("Player", "User", "you") who register for or use any m71tw service.

This Policy applies to all personal data collected through the m71tw website, mobile-optimised interface, customer support channels, and any other means through which you interact with the m71tw platform. It should be read in conjunction with the m71tw Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

By registering an account with m71tw, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree to the terms of this Policy, please do not use the m71tw platform.

2. Data We Collect

m71tw collects personal data across several categories depending on the nature of your interaction with the platform. The table below sets out the primary categories of data collected, together with examples of the specific data points within each category.

2.1 Data You Provide Directly

The majority of personal data held by m71tw is provided directly by you during the registration process, when completing KYC verification, when making deposits or withdrawals, and when contacting the support team. You are under no obligation to provide this data, but without it m71tw cannot create or maintain your account or provide the requested services.

2.2 Data Collected Automatically

When you visit the m71tw website, certain technical and usage data is collected automatically through server logs, cookies, and similar tracking technologies. This data helps m71tw maintain platform security, detect fraud, improve the user experience, and compile aggregate analytics. Automatic data collection cannot individually identify you without being combined with your account data.

2.3 Data From Third Parties

In limited circumstances, m71tw may receive personal data about you from third-party sources. This includes identity verification data returned by KYC service providers during the account verification process, fraud-risk scores from payment processors, and, where applicable, data shared by affiliated platforms with which you have previously registered and provided consent for data transfer.

3. How We Use Your Data

m71tw processes personal data for the following purposes. Each purpose is matched to the legal basis under which it is carried out (see Section 4 for the full legal basis breakdown).

• Account creation and management: To register your account, maintain your player profile, process login requests, and manage account settings and preferences.
• Transaction processing: To process deposits and withdrawals in BDT via bKash, Nagad, Rocket, and Upay; to maintain an accurate wallet balance; and to investigate and resolve transaction disputes.
• Identity verification (KYC): To verify that you meet m71tw's eligibility requirements, including the 21+ age requirement, and to satisfy anti-money-laundering obligations.
• Fraud prevention and security: To detect and prevent fraudulent activity, account takeovers, bonus abuse, and other security threats to the platform and its players.
• Customer support: To respond to your support queries, process complaints, and maintain records of communications for quality and training purposes.
• Platform improvement: To analyse aggregate usage patterns and improve the design, performance, game selection, and overall experience of the m71tw platform.
• Responsible gaming: To monitor gameplay patterns that may indicate problem gambling behaviour and to apply self-exclusion, deposit limits, and cooling-off periods at the player's request or as required for player welfare.
• Legal compliance: To fulfil obligations imposed by applicable laws and regulations, including record-keeping, responding to lawful information requests, and cooperating with law enforcement.
• Service communications: To send you transactional messages related to your account, such as deposit confirmations, withdrawal notifications, and security alerts. These communications are necessary for the operation of your account and cannot be opted out of while your account remains active.
• Promotional communications: Where you have provided explicit consent, to notify you of relevant promotions, bonuses, and new features. You may withdraw this consent at any time by contacting [email protected].

4. Legal Basis for Processing

m71tw processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing is necessary to perform the contract between m71tw and you — specifically, to operate your player account, process transactions, and provide the gaming services you have requested.
• Legal obligation: Processing is required to comply with applicable legal obligations, including anti-money-laundering requirements, age verification mandates, and responses to lawful regulatory or law enforcement requests.
• Legitimate interests: Processing is carried out for m71tw's legitimate business interests, including fraud prevention, platform security, and aggregate analytics, provided those interests are not overridden by your fundamental rights and freedoms.
• Consent: For processing activities that are not strictly necessary — primarily promotional communications — m71tw relies on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing & Disclosure

m71tw does not sell, rent, or trade your personal data to any third party for commercial purposes. Data may be shared with carefully selected third parties strictly on a need-to-know basis and only for the purposes described in this Policy. The categories of third-party recipients are as follows:

5.1 Payment Service Providers

To process deposits and withdrawals, m71tw shares relevant transaction and identity data with payment providers including bKash, Nagad, Rocket, and Upay. These providers process your data solely for the purpose of completing payment instructions and are bound by their own privacy policies and applicable financial data protection standards.

5.2 Identity Verification (KYC) Providers

To verify player eligibility and satisfy anti-money-laundering requirements, m71tw works with third-party KYC service providers. These providers receive the identity documents and personal data required to complete the verification process. They are contractually prohibited from using this data for any purpose beyond the verification service they provide to m71tw.

5.3 Technology and Infrastructure Providers

m71tw relies on third-party providers for hosting, cloud storage, content delivery, and security services. These providers may have limited, access-controlled exposure to player data as part of maintaining the infrastructure on which the m71tw platform operates. All such providers are subject to strict data processing agreements.

5.4 Game Providers

Live dealer and slot game providers — including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi — receive the minimum data necessary to operate game sessions (typically a session token and a player identifier). These providers do not receive your full personal profile and are prohibited from using any shared data for purposes other than delivering the gaming session.

5.5 Legal and Regulatory Disclosure

m71tw may disclose personal data to law enforcement agencies, courts, or regulatory bodies where required to do so by applicable law or a valid legal order. In such circumstances, m71tw will disclose only the data specifically required and will, where legally permitted, notify you of the disclosure request.

5.6 Business Transfers

In the event of a merger, acquisition, or sale of all or part of m71tw's business assets, player data may be transferred to the acquiring entity as part of that transaction. You will be notified prior to any such transfer, and the acquiring entity will be required to honour the commitments made in this Privacy Policy or to obtain fresh consent from affected players where its practices differ materially.

6. Cookies & Tracking Technologies

The m71tw platform uses cookies and similar technologies to provide core functionality, maintain session state, prevent fraud, and analyse platform usage. The following categories of cookies are used:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cookies cannot be disabled without severely impairing the platform's functionality.
• Functional cookies: Used to remember your preferences, such as your chosen language or display settings, so you do not need to re-enter them on each visit.
• Analytics cookies: Used to collect aggregate, anonymised data about how players interact with the platform — including which pages are visited most frequently, how long sessions last, and which features generate the most engagement. This data is used solely to improve m71tw's services.
• Security cookies: Used to detect and prevent fraudulent activity, including bot access, credential stuffing, and other automated threats. These cookies are essential for platform and player security.

m71tw does not use third-party advertising cookies or allow external advertising networks to place tracking pixels on the platform. Your gameplay and account data are not shared with advertising platforms.

Most browsers allow you to manage cookie preferences through their settings. Please note that disabling essential cookies will prevent you from logging in to your m71tw account. For guidance on managing cookies in your specific browser, refer to your browser's help documentation.

7. Data Retention

m71tw retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law, whichever is longer. The following general retention guidelines apply:

• Active account data: Retained for the full duration of your account's active status, plus a minimum of five (5) years following account closure to satisfy anti-money-laundering record-keeping obligations.
• Transaction records: Financial transaction records — including deposit and withdrawal history — are retained for a minimum of five (5) years from the date of each transaction.
• KYC documents: Identity verification documents are retained for the period required by applicable anti-money-laundering standards, typically five (5) years from the date of submission or from the closure of the associated account.
• Support communications: Customer support records are retained for a minimum of two (2) years from the date of the interaction, or longer if the interaction relates to an unresolved dispute or legal matter.
• Analytics data: Aggregate, anonymised analytics data may be retained indefinitely as it cannot be used to identify individual players.

When personal data is no longer required and its retention period has expired, m71tw will securely delete or anonymise the data in accordance with its internal data disposal procedures.

8. Data Security

m71tw implements a layered approach to data security designed to protect player information against unauthorised access, disclosure, alteration, and destruction. Key security measures include:

• Encryption in transit: All data transmitted between your device and the m71tw platform is encrypted using TLS 1.2 or higher (256-bit SSL). This applies to all platform interactions including login, registration, and payment processing.
• Encryption at rest: Sensitive data — including identity documents and financial information — stored on m71tw's infrastructure is encrypted at rest using industry-standard cryptographic methods.
• Password hashing: Player passwords are never stored in plain text. They are processed through a secure one-way hashing algorithm, meaning that even m71tw personnel cannot retrieve your password.
• Access controls: Access to player data within m71tw's systems is restricted on a strict need-to-know basis. Staff with access to personal data are subject to confidentiality obligations and regular security training.
• Intrusion detection: The m71tw platform is monitored continuously for suspicious activity, including unauthorised access attempts, unusual login patterns, and anomalous transaction behaviour.
• Two-factor authentication: Players are encouraged to enable two-factor authentication on their m71tw accounts for an additional layer of login security.

While m71tw takes all reasonable and commercially practicable steps to secure player data, no online platform can guarantee absolute security against all possible threats. In the event of a data breach that poses a risk to your rights or interests, m71tw will notify affected players promptly and take immediate steps to contain and remediate the breach.

9. Your Data Rights

As a player on the m71tw platform, you hold the following rights in respect of the personal data we process about you. To exercise any of these rights, contact the m71tw data team at [email protected] with the subject line "Data Rights Request" and include your registered username and a description of your request. m71tw will respond within thirty (30) days of receiving a valid request.

• Right of access: You have the right to request a copy of the personal data m71tw holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data held about you. For most account details, you may be able to update your information directly through your account settings.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn consent and there is no other lawful basis for continued processing. This right is subject to m71tw's legal data retention obligations — we cannot delete data that we are required by law to retain.
• Right to restriction of processing: In certain circumstances — for example while a dispute about data accuracy is being resolved — you may request that m71tw restrict its processing of your data to storage only.
• Right to data portability: Where processing is carried out by automated means on the basis of your consent or a contract, you have the right to receive a copy of your data in a structured, machine-readable format.
• Right to object: You have the right to object to processing carried out on the basis of m71tw's legitimate interests. m71tw will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where processing is based on your consent (primarily promotional communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred prior to withdrawal.

10. Children's Privacy

The m71tw platform is strictly for adults aged 21 years and above. m71tw does not knowingly collect, process, or retain personal data from individuals under 21 years of age. Age verification is a mandatory step in the m71tw registration process, and accounts identified as belonging to underage individuals are suspended immediately upon discovery.

If you are a parent or guardian and you believe that a person under the age of 21 has registered an account with m71tw using false information, please contact the support team immediately at [email protected]. m71tw will investigate the matter promptly, suspend the account, and permanently delete all associated personal data without undue delay.

11. Third-Party Links

The m71tw platform may, from time to time, contain references to third-party game providers and payment services. While m71tw takes care to partner with reputable organisations, we have no control over the content, privacy practices, or data handling policies of external services. This Privacy Policy applies solely to data collected and processed by m71tw directly.

Players who interact with third-party services — including mobile wallet applications such as bKash, Nagad, Rocket, or Upay — should refer to the privacy policies of those services for information about how their data is handled outside the m71tw platform environment. m71tw accepts no responsibility for the privacy practices of third-party providers.

12. Changes to This Policy

m71tw reserves the right to update this Privacy Policy at any time to reflect changes in its data practices, applicable standards, or legal obligations. The date of the most recent revision is displayed at the top of this page and in the table of contents sidebar.

When material changes are made to this Policy — for example, changes to the categories of data collected, the purposes for which it is used, or the rights available to players — m71tw will provide advance notice to all registered players via the email address associated with their account. Where required, fresh consent will be sought before the revised processing activities begin.

Your continued use of the m71tw platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you may request account closure as described in the m71tw Terms & Conditions.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way in which m71tw handles your personal data, please contact the m71tw data team using the details below. All enquiries should be written in English and include your registered m71tw username.

• Email: [email protected]
• Subject line for data requests: "Data Rights Request — [your username]"
• Response time: Within 30 days for formal data rights requests; typically within 48 hours for general privacy enquiries
• Support hours: 24 hours a day, 7 days a week, 365 days a year
• Time zone: Bangladesh Standard Time (BST, UTC+6)